Terms of service
TERMS OF SERVICE
Last updated: May 2026
Welcome to Clara Kensington. By accessing or placing an order through our website clarakensington.co.uk, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
1. About Us
Clara Kensington is an online fashion retailer based in the United Kingdom. For any enquiries, please contact us at info@clarakensington.co.uk
2. Eligibility
By using our website, you confirm that you are at least 18 years of age and are legally capable of entering into a binding contract.
3. Products
We make every effort to display our products as accurately as possible. However, colours and appearance may vary slightly depending on your screen settings. We reserve the right to modify or discontinue any product at any time without prior notice.
4. Pricing
All prices are displayed in British Pounds (£) and are inclusive of VAT where applicable. We reserve the right to change prices at any time. The price applicable to your order is the price displayed at the time of purchase.
5. Orders
By placing an order, you are making an offer to purchase the selected items. We reserve the right to accept or decline any order at our discretion. Once your order has been confirmed, you will receive a confirmation email to the address provided at checkout.
6. Payment
We accept the following payment methods: Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay. All transactions are processed securely and your payment details are never stored on our servers.
7. Shipping
Orders are processed within 1–3 working days. Delivery times vary depending on your location. For full details, please refer to our Shipping Policy. Clara Kensington cannot be held responsible for delays caused by couriers, customs, or circumstances beyond our control.
8. Returns & Cancellations
Our returns and cancellation policy forms part of these terms. Please refer to our Returns Policy for full details. By placing an order, you acknowledge and accept the conditions outlined therein.
9. Intellectual Property
All content on this website, including but not limited to images, text, logos, and graphics, is the property of Clara Kensington and may not be reproduced, distributed, or used without our prior written consent.
10. Limitation of Liability
Clara Kensington shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products. Our total liability shall not exceed the value of the order placed.
11. Privacy
We are committed to protecting your personal data. Please refer to our Privacy Policy for full details on how we collect, use, and store your information.
12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to These Terms
We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon publication on our website. Your continued use of the website following any changes constitutes your acceptance of the revised terms.
14. Contact
If you have any questions regarding these terms, please contact us at:
We aim to respond to all enquiries within 2 working days.